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These terms set out how your account works on rezeki918, what we expect from you, and what you can expect from us. Access to the platform and its features — including payments via Touch 'n Go eWallet, DuitNow, and FPX — is subject to these terms and depends on local law and eligible regions.
These terms apply the moment you access rezeki918, whether you are browsing game categories or logged into your account. By continuing to use the platform, you acknowledge that you have read and understood what is set out here. We may update these terms when operational changes require it — the current version is always the one shown on this page, not any cached copy. Where a section of these terms conflicts with local law in Malaysia, local law takes precedence and that section applies only to the extent permitted. Your use of payment rails including Touch 'n Go eWallet, DuitNow, and FPX is also subject to the terms of those respective services; we are not a party to those agreements. If you continue using the platform after a terms update, that constitutes acceptance of the revised version. Questions about what changed can be directed to our support channel — contact details are in the support section below.
Not every part of your experience on rezeki918 is governed by the same rule. This section clarifies where our terms apply and where a third-party policy takes over.
Your login credentials, account wallet, session behaviour, and account continuity settings are fully covered by these terms. How you sign in and how your session persists across devices falls under this policy.
Deposits and withdrawals made through Touch 'n Go eWallet, DuitNow, FPX, or Bank Transfer are subject to both these terms and the individual conditions of those payment providers. We handle the platform side; they govern the transfer rail.
Game titles available in the lobby — including content from Bigtime Gaming, JDB, Habanero, and CQ9 — are delivered under licences held by those studios. We make the titles accessible; studio-level rules apply to the content itself.
Any external link, embedded service, or wallet app you open from the platform operates under its own terms. Once you leave rezeki918, our policy no longer applies to what happens on that external service.
You have several practical options for managing your account and the information attached to it. Your transaction history — including top-ups via Touch 'n Go eWallet or DuitNow and any wallet movements — is available under the account history tab after you log in. If you notice an error in your registered details, you can update most fields directly in account settings; for changes to your registered email or phone number, contact support with verification. If a transaction appears in your history that you do not recognise, raise it through our support channel so we can check the record on our end. Where local law gives you the right to request a correction or deletion of personal data we hold, you can submit that request via the contact path in the support section. We aim to acknowledge account-related queries within a reasonable period, though response times depend on volume and the nature of the request.
Log in and open the account history tab to see a full record of your transactions, wallet movements, and session activity. No need to contact us for routine history — it is there after login.
Most profile fields — display name, preferred language, notification settings — can be edited directly. For email or phone changes, reach out to support with the details shown in your account.
If something in your account does not look right, use the support contact path below. Give us the transaction reference or date so we can locate the record on our side efficiently.
Where applicable under local law, submit a data correction or deletion request through our support channel. We will confirm receipt and handle it in line with what local law requires.
For anything related to these terms — clarifying a clause, querying a transaction, or submitting a data request — these are the paths to get through to us. Response times depend on the nature of your question and current volume.
Open the chat widget in the bottom corner of any page once you are logged in. This is the fastest path for account and transaction questions.
Send policy-related or data-request queries to our support address, found in the account help section after login. Include your account reference for quicker handling.
The help centre inside your account covers the most common questions about account access, wallet behaviour, and how to read your transaction history.
We collect only what is needed to operate your account, process payments, and keep the platform running correctly. Here is how that works in practice across four areas.
Account and transaction data is kept for as long as your account is active and for a period after closure as required by applicable local regulations. You can request a summary of what we hold by contacting support through the path shown in your account settings.
We use cookies to keep your session active across pages and to remember your account preferences between visits. You can manage cookie behaviour through your browser settings, though doing so may affect how certain account features work.
Your account is protected by the credentials you set at registration. We do not store your payment PIN or wallet passwords — those stay with your payment provider. If you suspect unauthorised access, change your password through account settings immediately and contact support.
If you want to know what personal data we hold, request a correction, or ask about deletion, submit the request through our support channel. We handle these in line with what local law in Malaysia requires and will confirm receipt of any formal request.
These answers address the questions we see most often about how these terms work on rezeki918.
Yes. Accessing rezeki918 — even without logging in — constitutes use of the platform and means these terms apply. Creating an account brings in additional conditions around wallet, payments, and account continuity.
We retain transaction and account records for a period required by applicable local regulations after closure. You can request a summary of what we hold or ask about deletion through the support contact path shown in your account settings.
Yes. Open your account history tab after login to find the transaction reference and date, then raise it with support. We will check the record on our end and follow up. Having the reference number speeds things up considerably.
The current version of these terms is always the one shown on this page. We may notify you via your registered contact when a material change occurs. Continuing to use the platform after a change is published constitutes acceptance of the revised terms.
Yes. When you use Touch 'n Go eWallet, DuitNow, or FPX to top up or withdraw, those providers' own terms apply to the transfer. We govern the platform side of the transaction; the payment provider governs what happens on their rail.
Submit your request through the support channel listed in the support section of this page. Include your account reference and the nature of your request. We handle data requests in line with what local law in Malaysia requires and will confirm receipt.