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Your account details, payment records and session data are handled with care on rezeki918. This policy explains exactly what we collect, why we collect it, and the choices available to you as someone who accesses our platform where local law permits.
When you create an account or complete a transaction on rezeki918, we collect the information you provide directly — your contact details, login credentials and the payment method you select, whether that is Touch 'n Go eWallet, DuitNow or FPX. We also collect session data automatically: device type, browser version, pages visited and time spent. This data serves three purposes. First, it lets us authenticate your account reliably across sessions on any device. Second, it helps us process your payment records accurately and match them to your wallet. Third, it allows us to detect unusual access patterns that may indicate your account has been accessed without your knowledge. We do not sell your personal data to third parties. Data shared with payment processors — such as those handling Touch 'n Go eWallet or DuitNow flows — is limited to what is needed to complete your transaction. Retention periods depend on the category of data and applicable local regulatory requirements. Where local law and eligible regions permit continued access to our platform, these data practices apply in full. You can review the current state of your stored information by logging into your account dashboard after login.
Payment data passed to Touch 'n Go eWallet is limited to transaction amounts and reference numbers needed to process your top-up. We do not store your full eWallet credentials on our servers.
DuitNow reference details are logged against your account wallet for reconciliation. These records are accessible from your account transaction history and are retained in line with local financial record requirements.
FPX sessions are handled through your bank's own authentication flow. We receive only a confirmation status and transaction reference — your banking credentials never pass through our system.
Login timestamps, device identifiers and IP addresses are stored to support account security checks. You can flag any session you do not recognise by contacting our support team.
This policy governs data collected directly through rezeki918 — your account registration, wallet activity and in-platform behaviour. It does not extend to third-party services you reach from our platform, including external payment providers or game content studios. Understanding the boundary helps you know where to direct questions about your data.
Covers all data tied to your rezeki918 login: credentials, session history, device records and any profile details you submit. You can review and update this information after signing in.
Covers payment records processed through Touch 'n Go eWallet, DuitNow and FPX on our platform. Transaction logs are stored in your account history and governed by this policy.
Covers how we use your browsing behaviour within rezeki918 — which game categories you open, how long you spend on each section. This data informs platform improvements and is not sold externally.
Does not cover data practices of external providers — your bank, Touch 'n Go eWallet's own platform, or game content studios. Each third party operates under its own data policy, which you should review separately.
You have practical options when it comes to the data rezeki918 holds on your account. If you want to see what we have stored, you can submit a data access request through our support channel and we will provide a summary of the records associated with your account. If any detail is incorrect — a contact address, a linked payment method — you can update most fields directly from your account settings page after login. For changes that require verification, our support team will walk you through the steps shown in your account. If you want to raise a question about how your data is being used, or if you believe something has been handled incorrectly, you can contact us directly and we will respond within a reasonable timeframe. Where local law and eligible regions permit, you may also request that certain data be removed from our records, subject to any retention obligations we hold under applicable regulations.
Submit a request via our support channel to receive a summary of data held on your account, including login history and transaction references.
Most profile fields — contact information, linked payment methods — can be updated directly in your account settings. Fields requiring identity verification follow the steps shown in your account.
Contact our support team if you believe your data has been handled incorrectly or if you need clarification on how a specific record is being used.
Where local law permits, you may ask us to remove certain data. We will confirm what can be actioned and flag any records we are required to retain under applicable regulations.
If you have a question about this privacy policy, want to submit a data access request, or need to report an account security concern, our support team is the right first contact. Reach us through the channels below and include your registered account details so we can locate your records accurately.
Open the chat widget from any page after logging in to your account. Available for account and policy questions during supported hours.
Send your data request or policy question to our support address listed in the Help section of your account dashboard. Include your account email for faster matching.
The Help section in your account contains answers to common data and account questions. Check there first — many data access steps can be completed without contacting support directly.
applies standard security practices to the data we hold on your account. Connections between your device and our platform use encrypted protocols so that data in transit — including your payment details when you use Touch 'n Go eWallet or DuitNow — is not readable to third parties. Account passwords are stored in hashed form and are not accessible in plain text by our team. Cookies on rezeki918 serve two purposes: session management, which keeps you logged in as you move between sections, and analytics, which tells us which parts of the platform are used most. You can adjust cookie preferences through your browser settings. We do not use tracking cookies to build profiles for sale to advertisers. Data retention follows the categories described in this policy — session logs are held for a shorter period than transaction records, which may need to be kept longer under applicable local regulations. To request changes to your stored data or to ask who holds your records, use the support channels listed on this page.
All data exchanged between your device and rezeki918 travels over encrypted connections. This applies to login, account updates and payment flows including Touch 'n Go eWallet and DuitNow.
We use session and analytics cookies only. You can manage or disable non-essential cookies through your browser settings at any time without losing access to your account.
Transaction records are kept in line with applicable local regulations. Session and behavioural data is held for a shorter window. The current retention schedule is available on request via our support team.
If you notice a login you do not recognise, contact support immediately using the live chat or email options in your account. We will review the session log and advise on next steps.
These questions cover what our visitors most often ask about data handling, account records and their rights under this policy. If your question is not answered here, reach our support team through your account dashboard.
We collect the contact details and credentials you submit during registration, plus device and session data generated when you log in. Payment reference data from Touch 'n Go eWallet, DuitNow or FPX transactions is also logged against your account wallet.
Yes. Submit a data access request through our support channel with your registered account email. We will compile a summary of the records associated with your account and respond within a reasonable timeframe.
We share data only where it is needed to process your transactions — for example, passing a transaction reference to Touch 'n Go eWallet or DuitNow. We do not sell personal data to advertisers or unrelated third parties.
Most fields can be updated directly in your account settings after logging in. For fields that require identity verification, the steps are shown in your account. You can also contact support if you need assistance completing the update.
Retention periods depend on the data category and applicable local regulations. Transaction records linked to Touch 'n Go eWallet, DuitNow and FPX may need to be held longer than session data. You can request the current retention schedule from our support team.
Contact our support team immediately via live chat or email. Our team can review the session log associated with your account and advise on securing it. Update your password from account settings as a first step while you wait for a response.